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New updates are added at the bottom of this story…….

The original story (published April 11, 2022) follows:

YouTube is the most successful video platform in the world thanks to its variety of content and wide availability on all types of devices.

Among the devices on which YouTube is available via a dedicated application, we find Smart TVs. However, currently some YouTube users are facing issues on this platform.

Specifically, the YouTube app interface suddenly displays Chinese characters on some Smart TVs for no apparent reason (1, 2, 34, 5, 6, 7, 8).

YouTube app for smart TV randomly displaying Chinese characters

According to several reports, the YouTube app for Smart TV units has started displaying Chinese characters randomly in the user interface.

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Samsung TV YouTube app – Chinese characters

I just turned on my TV and noticed that there are Chinese characters on the YouTube app. The language is set to English and is in English, but various things are in Chinese but with English labels. For example, the play button is in Chinese but displays the game below the characters. Any idea why this can happen?
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Some users point out that the characters can also include other languages ​​and strange icons.

Random Chinese characters on my YouTube app for Smart TV

Today my TV started showing random Chinese type characters in my YouTube app for Smart TV (in the side menu). They are not even Chinese, there are also capital letters and strange icons. Other users are complaining about the same thing today, and from the research I’ve done, it’s been happening intermittently in many countries for several years and on different TV brands.
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YouTube team already aware, potential workarounds

The YouTube team is already aware of the issue in question and is investigating. But, there are no details yet on an estimated arrival date for a patch.

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However, in the meantime, there are a few potential workarounds that might help. First, you can try the following:

This happened to me this week, after reading all this I decided to try a few things. The one that worked was:

Uninstall the YouTube app

Turn off the TV

Remove the power cable, wait a few seconds, and plug it back in (I imagine waiting a few minutes for it to turn off completely would also do the trick)

Turn on and reinstall YouTube.
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If this doesn’t work for you, there is another potential solution:

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We will update this story once new events related to the case occur.

Update 1 (April 12)

4:45 p.m. (IST): The YouTube team at Twitter now asks affected users to keep their TV app updated to the latest version.

Update 2 (April 13)

09:47 (IST): TeamYouTube on Twitter has informed users that they are working on a fix for this issue, however, they have not provided any ETA for the fix.

Update 3 (April 14)

1:31 p.m. (IST): A user commented that the Chinese characters turned to Arabic and then reverted back to Chinese after a while. However, few users reported the same issue.

youtube-app-chinese-characters
(Source)

Update 4 (April 15)

1:22 p.m. (IST): YouTube support at Twitter now asks those affected to uninstall and reinstall the app to see if the issue is resolved.

Update 5 (April 16)

11:43 a.m. (IST): While a fix for this issue is expected, one user alleged that YouTube Support has shared some troubleshooting steps as potential solutions. You can check them out below.

youtube-chinese-troubleshooting-steps
(Source)

REMARK: You can also check YouTube’s bug/issue tracker.

Featured Image: Samsung

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